Portfolio

ChaiOne

Houston, TX

Goal: drive end-user impact for enterprise customers in energy and heavy industry

Role: Behavioral Science (UX Research)

Projects:

• Unified Customer Platform: Assessing user needs and usability for the development of a nationwide energy sales platform
• Voice of the Customer / Workforce Survey: key-driver/segmentation analysis of current customer and workforce loyalty against past performance

Seeing Machines

Canberra, Australia

Goal: end distracted and drowsy driving with computer vision

Role: Human Factors and User Research

• Guardian Gen 3 Design: updating fleet shipping truck detection service with best-in-class automotive algorithms
• European New Car Advisory Program (NCAP): Design of the first industry-wide evaluation standard for distraction and fatigue monitoring in consumer-market vehicles
  • How do Drivers Hold Their Phones?: Quick international survey of device usage to shape testing committee decisions
• CanDrive: The first eye-tracking study of automated driving on public roads

Graduate Work

Human Factors & Cognitive Systems Lab – Texas A&M, College Station, TX

Role: Research Assistant in Human Factors Engineering

• Federal Aviation Administration (FAA) Collaboration: Improving weather-based decision-making to prevent accidents in small aircraft via visual and vibrational cues.
• Google Glass, Texting, and Driving: Is Google Glass more impairing for drivers than cell phones?
• UX Guerilla Competition: 2-day evaluation and improvement of a digital wedding planning app